Privacy Policy

Select Breeders Services, Inc. (SBS), which includes Select Breeders Services Headquarters (SBS-MD), SBS Veterinary Services (SBS-VS) and Select Breeders Southwest (SBSW) have created this privacy statement in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this web site. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.

We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers' needs.

Website and Newsletter

Select Breeders Service, Inc. (SBS) will collect the following personal information on its website: name, address, phone number & email address via an optional online contact/inquiry form. The information is required to electronically submit the contact/inquiry form and subscribe to our free E-newsletter. An email address is also required when creating a user profile, enabling access to otherwise restricted information within the SBS website.

The personal data collected from this site will be used exclusively for the purpose of communicating information to the consumer about Select Breeders Service, Inc. and its Affiliate Laboratories. This information may be communicated via postal mail or email. Persons completing the online contact form will have the opportunity to select how they would like to be contacted by SBS. SBS and its Affiliated Laboratories will only contact the customer using the method(s) requested.

Persons wishing to remove or correct their names and data from the SBS mailing lists should contact SBS directly via email or phone. Those receiving the SBS newsletter via email will have the opportunity to unsubscribe each time they receive an email newsletter. Once unsubscribed the email information will be removed from the SBS email newsletter database.

Personal data collected by SBS may be shared within the Select Breeders Services Network. For a list of Network laboratories click here. Personal data will not be shared, rented or sold to third parties outside the SBS Network. SBS Network Affiliates may have separate Privacy Policies thus information passed on to SBS Affiliates may be subject to different privacy standards.

Business Services

SBS requests all clients provide credit card information at the time of service. SBS currently accepts credit card payments from Visa, Mastercard, Discover Card and American Express.

For frozen semen shipments payment is required in advance by credit card or personal check. Semen freezing and storage services clients have the option of paying their bill with the credit card on file, or being invoiced for the services provided. If the latter option is selected, SBS will retain credit card information and charge the credit card for any and all outstanding balances if payment has not been received within 30 days of invoicing.

Select Breeders Service, Inc. will collect the following personal information for retention in our accounting software: name, address, phone number, email address, credit card number and expiration date. The personal data collected by SBS will be used exclusively for billing purposes and for communicating information to the consumer about Select Breeders Service, Inc. and its Affiliate Laboratories. This information may be communicated via postal mail or email. SBS clients will have the opportunity to select how they would like to be contacted by SBS.

Select Breeders Service, Inc. complies with Payment Card Industry Data Security Standard (PCI DSS) practices when handling credit card information. All paper and electronic copies of credit card information are shredded or deleted respectively. Credit card information is only retained within our secure accounting software, which cannot be accessed by outside sources.

Refund

Customers may request a refund or return for merchandise and goods within thirty days from purchase. However, Select Breeders Services reserves the right to analyze each request individually and determine if the refund or return is applicable. No refunds or returns are available or applicable to services provided by Select Breeders Services.

All personal data is collected by Select Breeders Service, Inc., 961 Cayots Corner Rd., Chesapeake City, Maryland, 21915, USA. Telephone: 410-885-3202, info@selectbreeders.com.

Consumer complaints should be directed to the address and phone listed above.